1. Process Automation
Our aim here is to reduce the cost and/or time involved in
performing some task which you do often. This usually involves
Coming to your business and discussing your current process
Drawing up a proposal, or set of proposals for what automation
Producing a detailed specification of the system and what it
will mean for your employees when it's in place, as well as a
detailed delivery schedule.
Producing the system, usually providing occasional progress-
builds for internal testing by a named contact on your side
Final installation. It is called final, although there is always
a substantial grace period given for free maintenance and
additional feature requests.
Often, we are asked to provide staff training on the new system,
largely as a confidence-building exercise.
Additionally, we're always happy to speculatively visit a business to
discuss process automation, even if you're not sure there's a possibility
of doing so.
2. Bespoke Software
Here, we are asked to provide a piece of software to fulfill a
specific purpose. We can work to a detailed specification, or draw
it up with your input as the first step. For bespoke software, we
Discuss with you the requirements for the software. We like to ensure
any specifications really are as they appear! Getting it right
first time is important to us.
We would normally then produce a proof of concept application
which would in part demonstrate how the final product would behave.
This is done prior to making agreements, so you can see what you'd
be signing up for.
The software would be produced with occasional deliveries,
much as with a process automation.
If necessary, we ensure that the final installation package is put
together suitably so that you can easily propagate the software to
whoever needs it.
If the software is built on the web, we can host the solution, or
build it into your existing infrastructure at your request. We can
also offer packages which run over an intranet.
We offer support on all software produced for long periods as
standard, but also offer extended support as required.